4.18.2010

Register Police Complaint for my lost Nokia N-97 Mini

Prologue :

22-Mar-2010 - Hubby convinces me that I deserve the new Nokia N-97 Mini and buys it for me (even though it comes with a price tag of over Rs.23000)
29-Mar-2010 - I fall in love with my Nokia N-97 Mini
15-Apr-2010 - I lose my Nokia N-97 Mini

Main Story:
All was well in my world till I got a mail at 6 PM on 15-Apr-2010 from my hubby. The first few words were "your phone is unreachable". My first reaction was to rubbish the claim and I put my hand out to reach my Mini. Dint find it. I looked up from my laptop and I couldnt see it anywhere near me. A sinking feeling started in the pit of my stomach. Had I lost it? No, someone must have played a prank and hid it. I frantically searched my bag and all around where I was sitting. Negative. I started to panic. I retraced my steps to all the places I had been to in the past few hours. I knew in my heart that I would not find it there. This could only mean one thing - I had lost it. I became agitated as I digested this information. The Mini had grown on me in the past 15 days and I wanted it back.
As I started for home, I became fearful of spilling the beans to folks at home. For one thing it was a costly phone and for the other it had been a recent asset. Most of all I was distraught about how my hubby would react. Being a proud owner of the Nokia ExpressMusic phone, he was always a wee bit jealous of my Mini. He was always inventing reasons to use it. He would be heart broken too.
I came home to find the Mini's box lying in my cupboard. It was a saddening sight. But I also noticed that it had the IMEI number on it. This propelled me into deciding that I would lodge a formal complaint with the police. Stealing is not cool and I will not encourage it even if the thief loves my Mini as much as I do.
I have never been to a police station in my life. I did not even know where the police station was near my house. The only station I knew was the one near my parents' house which is more often used in daily life as a landmark for directions.
The next day I used Nokia's Ovi Maps (on my hubby's 5800) to find the police station in my house's vicintiy. Ovi Maps gave me the location of the one nearest to my home and using the "Drive To" feature, we drove to the Jeevan Bhima Nagar police station. I entered the building feeling a little scared. I had seen such scenes in movies but there was nothing gung-ho about it in my experience. I dont know if anyone apart from policemen and lawyers feel comfortable entering these buildings. It doesnt matter whether one committed a crime or not, the guilt trip is triggered naturally.
At the police station, I spoke to the sub-inspector on duty and told him the entire story of how I lost the phone. I tried to keep it as matter-of-fact as possible but could not hide the desperation in my voice when I told him about the model. The sub-inspector then informed me that my house comes under the jurisdiction of the HAL police station on Airport Road. I was left a little confused as to how the police station closest to one's house would not govern it but there was nothing to be done as they refused to register my complaint there. I then came out and once again used Ovi Maps to direct me to the Airport Road police station. It was a very hot day (37 deg Centigrade) and energies were draining out pretty quickly. But I was unwilling to leave any stone unturned to get my Mini back.
At the Aiport Road police station I met the sub-inspector on duty. Here I was made to wait while he registed complaints about burglary and abuse of a daughter-in-law. When it was my turn, I was made to write out the details of the loss including when and where. I was also made to write the details of the phone itself including the model and the IMEI number. I again got a little emotional when it came to that. The officer then asked us to wait while he fed this information into the computer. He gave us an acknowledgement of the complaint and said they would do their best. I pleaded with them to do as much as possilbe to track it down. I must have told him how dear it was to me because I could see sympathy on his face too.

Epilogue:
I am still waiting for any update about my Mini. In the meanwhile I cannot console myself about
losing it. I have to acknowledge the big role that Ovi Maps played in aleviating a little of the pain during the entire process of lodging the complaint. I would have found it very difficult to find the police stations and the heat beating down would have onlymade it worse if not for this cool Nokia product.


Watch My Ovi Maps story :



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